Код вакансии: 80507
Вакансия: Key Account/Service Manager
Компания: Famous Western IT Vendor
Требования:
Type of Experience Needed:
Typically 6-8 years experience working in a solution selling organization and/or system integration projects based organization.
Preferable experience in an IT services organization in a client facing role with business development as part of the responsibility.
Knowledge and experience of Project Management methods.
Knowledge:
Medium to high level of vertical industry knowledge in one or more key industry IT domains.
Medium to high vertical solution expertise. Medium to high customer knowledge.
IS/IT management knowledge. Business/financial management knowledge.
Good knowledge of English.
Обязанности:
Expert: Applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert.
Frequently contributes to the development of new ideas and methods. Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
May provide mentoring and guidance to lower level employees.
Acts as an expert providing direction and guidance to process improvements and establishing policies.
Frequently represents the organization to external customers/clients.
Complexity:
Identify gaps in the client’s business situation and propose SI solution(s).
Evaluates / recommends engagements with a medium to high Solution Opportunity Approval & Review process (SOAR) overall risk rating.
Develops and proposes engagements affecting one or two client divisions with medium to high geographic complexity.
Recommends engagements with aggressive but achievable client deadlines.Oversees large engagements teams.
Leadership:
Assembles and leads teams in medium to high complex engagements demonstrating entrepreneurial leadership attitudes.
Provides long term account management relationships with customers demonstrating trusted advisor status with executives and some C-Level key clients.
Demonstrates the ability to take a business lead and consultative approach to medium to high complex business solutions.
